Return Policy

Digital Products

Digital products are final sale once delivered. Because access is provided electronically, we do not accept returns, refunds, or exchanges for digital products, except where required by law.

Physical Merchandise

We accept returns for defective physical merchandise only. We do not accept returns for nondefective merchandise, changes of mind, sizing choices, colour preferences, or ordinary wear.

Exchanges

We do not accept exchanges.

Requesting a Return

Contact us promptly after delivery with your order number, a description of the defect, and clear photos showing the issue. Please wait for return instructions before sending an item back.

Once an eligible return is approved, we will provide instructions and cover reasonable return shipping costs for the defective merchandise.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected. Your bank or payment provider may require additional time to post the refund.